FAQ's

🌹 What are eternal / forever flowers?

Eternal flowers are real flowers that have been carefully preserved to maintain their natural beauty for years. They require no water or maintenance and are designed to last as a timeless keepsake.

💔 Can I return my order?

At Eternal Bloom Co, we want you to love your purchase. Once your order has been delivered, you may request a return only if the product is defective or damaged upon arrival. We carefully inspect each item to ensure quality, but if you experience any issues, please contact us within 7 days of receiving your order. This policy ensures a fair and consistent experience for all customers while maintaining the integrity of our products.

📦 What if my order arrives damaged?

We take great care in packaging our products. If your order arrives damaged, please email us with photos within 48 hours of delivery so we can assist you.

🕯 How should I care for my eternal flowers?

To maintain their beauty:

  • Avoid direct sunlight
  • Keep away from moisture and humidity
  • Handle gently

  • Do not water